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About the Business
Jersey Mike's, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike's serves authentic East Coast-style subs on fresh baked bread - the same recipe it started with over 60 years ago. The company's mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
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Overall rating
177 reviews
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- Tina S.San Diego, CA343838Feb 13, 2024
Staff is always nice and friendly. They seem to keep busy at this location , make sure you're not in a rush.
I like to order ahead of time.Helpful 0Thanks 0Love this 0Oh no 0 - Feb 27, 2023
Service was excellent throughout the entire assembly process. The server was super attentive to my customization. I received chips and a drink for free for checking in via Yelp. I showed them the coupon via Yelp and they were happy to oblige. 5/5
Food: Turkey with Provolone on a rosemary parmesan bread. The sandwich was loaded with turkey meat as expected from Jersey Mikes. The sandwich was enjoyable and satisfied my hunger pangs 5/5
Ate outside to enjoy the sun and had a great fast lunch. 4/5
Parking: very large parking lotHelpful 0Thanks 0Love this 0Oh no 0 - Samantha F.Chula Vista, CA04Apr 11, 2024
Worst jersey mikes I've ever been to! Had an online order that I waited for almost 45 mins to receive and while I was waiting, they had a doordasher come into to pick up an order that wasn't even ready. I did see another couple that came in and received their order before the doordasher which prompted them to leave. All I'm saying is do better. Nobody was in there as far as customers go so it makes me wonder if management even knows about them not getting orders out on time. Most unorganized place to eat at the mall and that says a lot!
Helpful 0Thanks 0Love this 0Oh no 0 - Alex B.Chula Vista, CA6781Jan 3, 2024
Great customer services. Employees greet you when you walk in. Only down side they charge for substitutions.
Helpful 0Thanks 0Love this 0Oh no 0 - Nov 23, 2022
Just came in to order 3 regular Philly Cheesesteaks and ended up waiting an hour for my order while several groups behind me got their orders without issue.
Didn't get the cashier's name who helped me out, who was actually pretty apologetic, but I'm assuming there was some major miscommunication and lack of initiative with the other staff. It turns out my order had been ready for who knows how long hidden in a corner, and my name had never once been called out. The friendly cashier acknowledged this as well and thankfully was really helpful. However, none of the other staff ever bothered to check on me despite knowing I had been waiting for a really long time. I tend not to be confrontational and could've confronted the staff sooner about my order, but for some of the workers to see me waiting for so long and say nothing is kind of a joke. Does it look like I want to hang out in a Jersey Mike's for fun?
At the end of all that waiting and frustration, all they could offer me was just a free drink - frankly I would've hoped to see some sort of refund or coupon since I'm not at all interested in a soda or water. Really disappointed in my experience.Helpful 0Thanks 0Love this 0Oh no 0 - LaToya G.San Diego, CA9199126Mar 7, 2023
I wanted a sandwich but did not want bread. I saw someone post about the sub in a bowl. It looked delicious. So I decide to get the Philly cheesesteak. Count you days Jersey Mikes. It doesn't even look like the picture on YOUR page. At least give me a smaller plate to make it look a little decent. I wouldn't advise anyone to get this mess. I won't be back for anything.
Helpful 0Thanks 0Love this 0Oh no 0 - Ray W.Groton, CT03Jan 3, 2024
Awesome Food and Service!! Staff was real friendly. You don't get that at a lot of places. Keep up the Great work!
Helpful 0Thanks 0Love this 0Oh no 0 - Robert S.Chula Vista, CA156978Sep 12, 2022
Subs are great!
Not clean. Lots of flies.
I don't know if it deserves 3 stars
Customer service is vanilla, nothing wow. Immature workers.
Would I go again? I don't know Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jersey Mike's
Nov 26, 2022
Hi Robert, We're sorry to see your 3 star review. Thank you for notifying us of your experience. We have shared your feedback with our team. Thank you
- Anthony O.Chula Vista, CA01Nov 20, 2023
Amazing service. Super fast and attentive. Got me through the line with extreme ease!
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